The way that you reset your password will differ based on which school you attend and the type of login integration that's established. There are generally two different types of login methods you might encounter:
When you can use your existing credentials for your school's LMS to login to your Upswing Account!
When you'll walk through a quick account creation process through Upswing to be able to access student services!
First, you’ll want to go to your school's Upswing login page. If you know your school's Upswing URL, then go straight to that page.
If you don't know your school's Upswing URL, you can find it by going to https://upswing.io/select-school and typing your school's name into the search box, then selecting it from the drop-down menu.
After getting to your school's page, follow the appropriate steps below to reset your password.
Existing School ID/Password
In this scenario, you’ll need to retrieve or reset your password on your school's user ID/password management system. Most Upswing login pages will have a link directly to your school's website where you can do this!
If you happen to encounter any issues logging or not being able to reset your password, you'll want to reach out to your school's IT Helpdesk for support!
Via Separate Student Account
In this scenario, you’ll click on the Forgot Password? link to reset your password.
After clicking on that button, you’ll be taken to a page that will prompt you to input your email to reset your password. You'll receive a link in your email shortly after that will allow you to choose a new password.
If you have any questions, please feel free to reach out to us at firstname.lastname@example.org -- we're happy to help!